Hi17 Terms and Conditions — Full Rules

Welcome to the hi17 platform. These Terms and Conditions ("Terms") form a legally binding agreement between hi17 and its users. By accessing the platform through the hi17 website, mobile app, or any other channel, you confirm that you have read, understood, and agreed to these Terms in full.

The hi17 Terms and Conditions are consistent with applicable laws and regulations in Bangladesh. Please read this document carefully before using the platform. If any part is unclear, contact our support team.

Hi17 reserves the right to update or amend these Terms at any time. A notice will be posted on the platform before any changes take effect. Check this page regularly to stay up to date.

The following eligibility requirements must be met to register and use the hi17 platform:

• You must be at least 18 years of age.
• You must not be a resident of any country or region where online gaming or betting is prohibited by law.
• All information provided during registration must be truthful, accurate, and complete.
• Each individual may open only one account — multiple accounts from the same person, household, device, or IP address are prohibited.
• You must not be a professional player or an employee associated with hi17.

If information provided at registration is found to be false or incomplete, hi17 reserves the right to close the account and forfeit the balance at any time. Under the KYC (Know Your Customer) process, hi17 may request government-issued ID or other documents for identity verification at any time.

Once you open an account with hi17, you are fully responsible for managing it. Keep your username and password strictly confidential and do not share them with anyone.

• Use a strong password and update it regularly.
• If you notice any suspicious activity on your account, contact hi17 support immediately.
• Allowing a third party to use your account is strictly prohibited.
• Keep your account details up to date — especially your email address and phone number.
• Accounts inactive for more than two years may be closed.

Under the hi17 Terms and Conditions, hi17 is not liable for any financial or other losses resulting from unauthorized use of your account. It is your responsibility to report any security breach to the support team immediately.

The following rules must be observed when placing bets on hi17. Violating these terms may result in bet cancellation and account suspension:

• Once a bet is confirmed, it cannot be changed or cancelled — except where the Cash Out feature is available and applicable conditions are met.
• Minimum and maximum bet amounts may vary depending on the game and market.
• Hi17 reserves the right to void any bet where incorrect odds were displayed due to a technical error.
• Match fixing or betting through any fraudulent means is strictly prohibited and subject to legal action.
• Odds in live betting may change due to internet latency — hi17 is not responsible for such changes.
• If an event is cancelled or postponed, the bet amount will be refunded — subject to specific terms.

Hi17 reserves the right to refuse or restrict any bet, particularly in cases of unusual betting patterns or system abuse. Detailed rules for cricket, football, and other sports are available in the hi17 Sports section.

The following terms and conditions apply to all deposits and withdrawals on hi17. All transactions are processed through secure, encrypted channels:

• Mobile Banking, Nagad, Rocket, and bank transfers are accepted for deposits.
• Account verification (KYC) must be completed before withdrawals can be processed.
• The withdrawal method must match the deposit method.
• The minimum withdrawal amount is BDT 500; the maximum depends on your account verification level.
• Withdrawal processing typically takes 1–3 business days.
• Deposits and withdrawals to or from third-party accounts are strictly prohibited.

In cases of money laundering or suspicious transactions, hi17 is required to notify the relevant authorities. hi17 reserves the right to hold any transaction and request additional verification. If you experience any transaction issues, contact the support team within 24 hours.

Hi17 regularly offers a variety of bonuses and promotional deals. The following terms and conditions apply to all such offers:

• Each bonus is subject to individual wagering requirements, which typically range from 20x to 40x the bonus amount.
• The welcome bonus is for new members only and can be claimed once per person.
• Bonuses not used within the specified claim period will be automatically cancelled.
• If bonus abuse is identified, hi17 reserves the right to cancel the bonus and any associated winnings.
• A second bonus cannot be claimed while another is active, unless the specific terms of an offer permit it.
• Free spin bonuses are only valid on designated slots games.

Hi17 reserves the right to modify, suspend, or cancel any bonus program at any time. Full terms for each bonus will be listed alongside the relevant offer. In case of any dispute, hi17's decision will be final.

Hi17 believes gaming is entertainment — not a solution to life's problems. We encourage all our members to play responsibly. This section of the hi17 Terms and Conditions is particularly important:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits at any time.
• Session Timer: Take an automatic break after a set period of time.
• Self-Exclusion: Temporarily or permanently close your account if needed.
• Reality Check: Regularly monitor how much time and money you are spending per session.

If you notice any signs of problem gambling, contact the hi17 support team right away. We're always here for you. To learn more, visit our Responsible Gaming View page.

Hi17 takes the protection of your personal information very seriously. Details provided at registration are used solely for account management, transaction processing, and fulfilling legal obligations.

• Your information is never sold to third parties.
• Information may be disclosed to authorities when required by law.
• All data is protected with 256-bit SSL encryption.
• You may request to review or update your personal information at any time.

For more details, visit our Privacy Policy Read.

The following activities are strictly prohibited under the hi17 Terms and Conditions and may result in permanent account closure:

• Creating or operating multiple accounts.
• Registering with a false identity or fraudulent information.
• Abusing bonuses or exploiting vulnerabilities in the system.
• Conducting money laundering or suspicious financial transactions.
• Match fixing or placing bets through any other dishonest means.
• Using automated bots or software to place bets.
• Attempting to breach or circumvent the platform's security systems.
• Harassing or defrauding other users.

Hi17 reserves the right to suspend or permanently close an account without prior notice for any of the following reasons:

• Violating any provision of these Terms and Conditions.
• Registering with false or incomplete information.
• Failure to complete the KYC verification process or provide the required documents.
• Extended periods of account inactivity.
• Account closure required for legal or regulatory reasons.

You may also request account closure at any time through the support team. You will be given the opportunity to withdraw your verified balance before closure — however, this does not apply if the account is closed due to prohibited activity.

Hi17 always strives to deliver a seamless, high-quality service. However, hi17 is not liable for:

• Losing a bet due to lost or slow internet connection.
• Failure or delays caused by third-party payment providers.
• Service interruptions caused by unexpected technical issues.
• Issues caused by the user's own device or software.
• Issues arising from connectivity to third-party sites or services.

Hi17's total liability will in no case exceed the actual balance in your account at the time of the relevant incident. These Terms apply to the maximum extent permitted under applicable law.

Hi17 reserves the right to update or modify these Terms and Conditions, in whole or in part, at any time. For significant changes, we will notify you by email or through the platform.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. We recommend visiting this page regularly. If you object to any changes, please stop using your account and notify our support team.